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No email access

Anonymous
2022-01-18T14:12:12+00:00

I am unable to access my email, which i believe is all part of Microsoft/Office/Windows etc (very confusing). The following is the message i get from Microsoft Online password reset: "Your account is currently blocked from signing in. As a result, you may not reset your password at this time. Please contact an admin in your organization and ask him or her to unblock your account."

Can you kindly assist please?

Microsoft 365 and Office | Subscription, account, billing | For education | Other

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  1. Brian Tillman [Outlook MVP 2007-2019] 25,895 Reputation points Volunteer Moderator
    2022-01-19T02:48:09+00:00

    You'll need to contact the admin of the school's email in order to correct this issue. Microsoft does not control educational accounts.

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  2. Anonymous
    2022-01-19T06:36:37+00:00

    Your account can be enabled by them in this case. Please contact the IT team head in your school or work.

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  3. Anonymous
    2022-01-18T15:56:37+00:00

    Hi Jaspreet

    Yes, I am. It's :

    "Work or School account

    created by your IT department"

    Thanks for asking!

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  4. Anonymous
    2022-01-18T15:41:52+00:00

    Hello Rehan,
    I am Jaspreet Singh.
    Are you using a work or study account on your system?

    Hi Jaspreet

    Yes, I am. It's :

    "Work or School account

    created by your IT department"

    Thanks for asking.

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  5. Anonymous
    2022-01-18T15:13:20+00:00

    Hello Rehan,

    I am Jaspreet Singh.

    Are you using a work or study account on your system?

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