Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi Judy,
Shortcuts for Windows computer and Remote Desktop (RDP) are different. The shortcut that works on Windows 10 may not work on RDP.
Here’s an article where you can learn about some screenshot that you can use in remote desktop.
Remote Desktop Services Shortcut Keys
Regarding “Windows-Shift-S”, this shortcut works only in Windows 10 computer, on remote desktop, we have alternate options, such as:
| Print Screen | Ctrl+Alt+'+'(Plus key on numeric keypad) | Takes a screenshot of the whole screen to the clipboard which you can paste in Paint |
|---|---|---|
| Alt+Print Screen | Ctrl+Alt+'-' (Minus key on the numeric keypad) | Takes a screenshot of the active window to the clipboard which you can paste in Paint |
We appreciate your understanding and co-operation.
Kind regards,
Neha