Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hi Tomvn123,
I am John and I'm here to work with you on this issue.
You may try the answer provided by Marvin Ma MSFT on the forum thread below that has similar issue as yours.
https://answers.microsoft.com/en-us/msoffice/fo...
I hope it worked out well for you. If not, please reply back to this forum to let me know. I will be glad to follow up and help you.
Regards,
John