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OneDrive Printing Problem

Anonymous
2021-09-08T20:02:46+00:00

I cannot print from my OneDrive account. This issue just started happening in the last few days. For example, when I go to print a document from my OneDrive it gives me this message (see picture 1 below) Nothing prints. Usually, it opens up a new screen where I can select the printer, see a preview, etc. now its not doing that.

When I try and print an excel file from one drive it shows me this (see picture 2 below) nothing prints and it doesn't open anything when I click open. Again in the past, it would allow me to see a print preview, select the printer etc. Please Help!

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2021-09-09T14:15:31+00:00

    I am using Google Chrome which is what I use on a daily basis since its more compatible across the board than Safari! However the issue is ONLY occurring on Google Chrome not other browsers. I have tried clearing my cache and cookies, chrome is up to date, I have the pdf view plugin, I am not sure what else to do!

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  2. Anonymous
    2021-09-08T23:19:55+00:00

    Hello! My name is Joe, and I am an Independent Advisor as well as a long-time Microsoft user. I'm sorry that you are experiencing this issue, and I am hopeful that I will be able to help you find a satisfactory solution.

    First of all, could you tell me about what browser you are using, and if you experience this issue across different browsers?

    Warm Regards,

    Joe

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