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MS-Word Checkbox is not visible in printout

Anonymous
2022-01-31T04:37:47+00:00

Hi,

We have been trying to print a document containing a checkbox symbol. We have developed a postscript based virtual printer driver which uses pscript5.dll. Due to some reason its not generating checkbox at output. Everything in document looks fine but check gets disappear. When we use PDF document containing checkbox, It works find. Issue is only with MsOffice.

Is their anyway to resolved it or any workaround ?

Sample File: https://docs.google.com/document/d/113iKZH7r7cah26mvM6ZDtZ-NHpE4m-TR/edit?usp=sharing&ouid=111219184352528491530&rtpof=true&sd=true

Thanks

Microsoft 365 and Office | Word | Other | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Doug Robbins - MVP - Office Apps and Services 322.1K Reputation points MVP Volunteer Moderator
    2022-01-31T07:58:31+00:00

    The "checkbox" is visible in the output created by printing the document to a pdf file using the Microsoft Print to PDF facility

    However, you appear to be using Symbol (Hex) character 0099 for the "checkbox", which I believe is an "empty" character

    Why don't you use a Content Control check box. (You will need to convert the document to the current format (docx)

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  2. Anonymous
    2022-01-31T09:10:04+00:00

    Hi Doug Robbins"),

    Its working fine with Microsoft Print to PDF & Printer drivers. I have observed issues in only with postscript based printer driver.

    We have around 100+ user who already prepared 1000+ documents which contains this checkbox so Control Check Box solution will not be feasible for us.

    Regards

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