.net framework does not install

ZanoKing 1

when installing .net framework 4.7.2 it gives me an error:

.net framework was not installed because:
Download failed. make sure the computer is connected to the internet

the problem is that it is connected to the internet

I don't know how I can send the log file because it has the html extension

and i'm sorry for bad english it's because i'm using the translator

amomen 381 Reputation points

2021-08-15T17:52:40.85+00:00

Hello!

Change the log extension to one of the allowed types (xml, gif, png, jpg, jpeg, pdf, txt, log) and then send it here. By the way, how have you made sure that you are connected to the internet?
ZanoKing 1 Reputation point

2021-08-15T18:42:41.097+00:00

thanks for answering.

i made sure i have internet because i can watch videos on youtube and also because i called discord a while after the error.
I tried to take out the internet cable and put it back in but still the error

log file: 123413-microsoft-net-framework-472-setup-20210815-1531002.log