Share via

Can’t remove Xbox battery from Microsoft store cart

Anonymous
2021-12-27T00:54:59+00:00

Every time I try to remove the battery I get an error. I’m trying to buy more storage for OneDrive but I can’t do it because the battery can’t be removed.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

5 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-12-28T18:37:38+00:00

    Please try that to reach a live agent

    Please access the link below

    https://support.microsoft.com/en-us/home/expcon...

    Type Microsoft Store and then click Get Help

    Then click the Contact Support button at the bottom of the page

    Under Products and Services, choose Others

    Click on Confirm, then on "Chat with a support agent in your web browser"

    Follow the onscreen steps to get a live agent and start chatting.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-12-28T18:04:38+00:00

    Yes but they redirected me to the website.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-12-28T14:48:59+00:00

    Thanks for your feedback.

    Were you able to call Microsoft Store support?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-12-27T15:22:11+00:00

    Yes, same problem across platforms.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-12-27T01:27:06+00:00

    Hello, ChristopherTucker

    I am Igor and I will be glad to help you with this question :)

    May I know if you tried to acess the store cart in another browser or incognito mode?

    Looks like a cache issue.

    If the issue persists I suggest you to reach Microsoft Store support

    https://support.microsoft.com/en-us/account-bil...

    Was this answer helpful?

    0 comments