Locked out of 2fa

Anonymous 6 Reputation points

Hello I changed my phone number and now I am locked out of outlook. I also don't have the authenticator app so I don't know what to do

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  1. Dave Patrick 426.2K Reputation points MVP

    Outlook.com (hotmail) is not currently supported here on Q&A. They're actively answering questions in dedicated forums here.

    If an account access problem then also try resetting via the account recovery form

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  2. Milan Kruger 1 Reputation point

    Did you ever get help with this? I have been trying to get in to my account for a month now with no support from Microsoft.

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