Locked out of 2fa

Question

Hello I changed my phone number and now I am locked out of outlook. I also don't have the authenticator app so I don't know what to do

Answer 1

Outlook.com (hotmail) is not currently supported here on Q&A. They're actively answering questions in dedicated forums here.
https://answers.microsoft.com/en-us/outlook_com/forum/oemail

If an account access problem then also try resetting via the account recovery form
https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

--please don't forget to upvote and Accept as answer if the reply is helpful--

Answer 2

Did you ever get help with this? I have been trying to get in to my account for a month now with no support from Microsoft.