Azure AZ900 error for schedule certification

Anthony GILLOTIN 1 Reputation point


I have an error when i want schedule my exam.

"We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge
If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum."

I try an other navigator , try inPrivate , try clear cache try in other laptop etc

PersonVue say " take question to Microsoft"

Thanks in advance,


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  1. Andreas Baumgarten 98,626 Reputation points MVP

    Hi @Anthony GILLOTIN ,

    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:
    Microsoft Training & Support:
    Microsoft Certification Exam Registration:

    Pearson VUE Support:
    Pearson VUE Customer Service:
    Pearson VUE Chat:


    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Andreas Baumgarten

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