Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hi ValerieRea,
Thank you for choosing Microsoft community.
Based on my research, please check Managed Folder Assistant and see if you need to use the Start-ManagedFolderAssistant cmdlet to manually trigger the assistant to process a specified mailbox.
Hope it helps! If any update, welcome to share with us.
Thanks & Stay safe,
Qian