How to enble poll tool in outlook email

Question

I can't enable the poll tool in outlook email. on the internet, it said I would see it on the "insert" but i don't have that option.

I also went in file >options> I can see Poll under insert, how can I enable this tool?

Answer 1

Yes! I went to the email home tab and clicked "Get Add-ins" I was then able to see the Polls app not being added, so I added it, and I was able to see the Polls tab when I clicked "New email."

The only difference from Microsoft website is that my Polls tab is automatically added on the Message tab instead of the Insert tab.

Answer 2

Hi Tanya Hsu,

I’m glad to hear that you found the solution by yourself and resolved the issue. Will you please share your solution so that other people who have the same issue will find the way to resolve, and we can have some study on this, then we can work on similar cases better in the future.

Thanks a lot!

Sincerely,

Sherry | Microsoft Community Moderator

Answer 3

Hi all,

I have the fund for the solution.

Answer 4

Hi Tanya Hsu,

Good day!

Thank you for posting to Microsoft Community. We are happy to assist you.

I understand that you can't enable the poll tool in outlook email and can see Poll under insert in the ribbon.

After some research and test, I’d like to share you some information about the issue:

To use the poll toll in emails, the Forms license need to be assigned to a user. If the admin turns off Microsoft Forms for a user, that person can't use Microsoft Forms. In this situation, we suggest you contact your admin to have a check whether the Forms license is assigned to your account. If not, please ask the admin to assign the license following https://learn.microsoft.com/en-us/microsoft-365/admin/add-users/add-users?view=o365-worldwide.

After the license assignment, please check your outlook again, if the option still does not exist, please try to reconfigure your account to the Outlook to have a check.

Please let me know after the actions above, if any further support is needed, please reply to this thread, I will keep assisting your issues.

For more information about Forms settings for the org, please refer to: https://learn.microsoft.com/en-us/microsoft-forms/administrator-settings-microsoft-forms

For how to use poll: https://support.microsoft.com/en-us/office/create-a-poll-in-outlook-46893563-ab12-4bd0-aff7-26f5a488fea0

Appreciate your patience and understanding and thank you for your time and cooperation.

Sincerely,

Sherry | Microsoft Community Moderator