Help Configuring Purview Message Enryption - Connecting AIP Service.

Question

I am attempting to setup Microsoft Purview Message Encryption on a new Tenant. I have Office 365 E3 as the email application. I am attempting to follow the instructions to setup Purview Message Encryption. Set up Microsoft Purview Message Encryption - Microsoft Purview (compliance) | Microsoft Learn

When I attempt in PowerShell to connect to the AIPService I get this error:

Connect-AipService: The attempt to connect to the Azure Information Protection service failed. Verify that the credentials you are using are correct and try again. If you have continued problems, see http://go.microsoft.com/fwlink/?LinkId=251909. The correlation ID is 6c33eb11-3827-4692-a6be-88093103dc1d. Please note and provide this value if asked by support for it. Connect-AipService: Object reference not set to an instance of an object. I am using the integrated Windows Security and am logged in as the Global Office 365 administrator.

Answer 1

Hi, Ethan

Good day!

Thank you for posting to Microsoft Community. We are happy to help you.

According to your description, the issue of your concern that you would like to set up the Microsoft Purview Message encryption for your new tenant.

Please be kindly to understand that we're Office 365 Outlook tech support team. Therefore, we would like to refer you to the right place - azure-purview which there's a professional team who dedicating into connecting AIP services with rich experience and more resources.

We believe they will give you a quick respond and solve it soon for you.

Thanks for your time and your understanding would be highly appreciated.

Sincerely,

Alex | Microsoft Community Moderator.