Share via

insertkey (Word for Mac)

Anonymous
2022-05-10T03:29:02+00:00

about Word for Mac I cant use insert key properly for ages....

Do anybody know how i can change it?

Microsoft 365 and Office | Word | For education | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2022-05-10T06:52:23+00:00

Hi,

Sorry for the inconvenience the problem caused for you.

Based on your description, Insert key doesn't work properly in Word for Mac on your side. May I confirm that whether you mean all the features under Insert in the ribbon doesn't work?

Here are some suggestions, and I hope they can help you:

  1. Try safe mode to exclude local environment impact. You can launch a safe mode/boot on Mac OS, to check if issue caused by cache or directory issue with startup disk.
  2. You can remove folder like ~/Library/Containers/com.microsoft.Word(you can press command +shift +G and enter the route to go the folder, move it to desktop, check if the issue is solved, if so, you could move it to trash, if not, restore it).

If the problem persists, could you please provide some information for me?

  1. Please provide us with a screenshot on your current Office for Mac version.
  2. Does the problem happen on all the Word files?
  3. Does the problem happen on other Office applications, such as: Excel, PowerPoint?
  4. Did you make any change before the problem happen, such as: Office update, OS update?

Best regards,

Jazlyn

Was this answer helpful?

1 person found this answer helpful.
0 comments

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest