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Sign in on Android problems

Anonymous
2022-05-26T10:51:53+00:00

Hello,

I have a Samsung Galaxy A52 with Android 12 which comes with OneDrive preinstalled. When I try to sign in to OneDrive, I get a message that "We couldn't sign you in. Sorry, we can't sign you in right now. Please wait a few minutes and try again." Reinstalled the app, updated, cleared data and cache, nothing helped. Any ideas how to get it working?

Microsoft 365 and Office | OneDrive | Other | Android

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  1. Anonymous
    2022-05-26T15:12:37+00:00

    Try logging into your Microsoft account directly via settings instead of from onedrive app.

    Go to settings/account add an account then add a Microsoft account and follow the steps. This should then show you as an option when opening OneDrive.

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  2. Anonymous
    2022-05-26T11:49:43+00:00

    Web service and OneDrive on Win11 works fine. Instead of sing in I tried to create new account on Android's OneDrive, but I receive the same message.

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  3. Anonymous
    2022-05-26T11:26:54+00:00

    Hello Laurizas,
    I am Jaspreet Singh.
    Visit www.onedrive.com with a web browser.
    Are you able to login with your account there?

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