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Microsoft Whiteboard

Anonymous
2022-08-24T23:07:03+00:00

After opening Microsoft Whiteboard after a system update, all of my whiteboards containing notes for school were gone. They could be found using the online version of whiteboard, but upon trying to open a whiteboard file from the online version on the app version, I encountered this error. This experience has made me give up using Whiteboard, as I cannot risk losing notes this way in the future.

Microsoft 365 and Office | Install, redeem, activate | Other | Other

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  1. Anonymous
    2022-08-25T02:34:09+00:00

    Hi. Tyler. Thank you for your question and reaching out. My name is John and I’d be more than happy to help you with your query.

    The issue could be setting in firewall advanced access rules area (this is external firewall, not windows): Incapacitate DPI (Disable Deep Packet Inspection) It could fix your concern by enabling it.

    Best regards, John

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