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macos Microsoft to do account switch

Anonymous
2022-11-22T00:03:27+00:00

I just migrated from google to ms365. I managed all the apps to work, but I have problems with microsoft to do. I cant sign in. Just getting error:

Account Switch Detected We were unable to verify your account. Please sign in for ....... or cancel and try a different account.

I had ms365 before migration. I deleted old account, because I needed empty inbox. account has not the same name as old one. Maybe to do app has some cache that I need to clear, but I dont know how. Any other ideas?

Thx

Microsoft 365 and Office | To Do | For business

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  1. Anonymous
    2022-11-22T01:10:43+00:00

    Dear Tadej,

    Good day! Thank you for posting to Microsoft Community. We are happy to assist you.

    Based on your post regarding with "macOS Microsoft to do account switch". In order to further understand your scenario, would you mind offering me below information:

    • We understand that this is happening on Microsoft to do, May I please know how do you access Microsoft to do? Do you use Outlook for Mac, Outlook Web App (https://outlook.office.com), or To Do native application on your Mac?
    • Since you mentioned Cache. May I please confirm that you get same situation by using private browser?

    Since, we have specific dedicated Home Microsoft To Do - Microsoft Community Hub which is specializing to handling Microsoft To Do related scenario. So, we would recommend you to please contact to this mentioned dedicated support team to get further assistant and particular information. They will further assist you about your mentioned issue concern.

    Thank you for your cooperation and understanding.

    Stay blessed and stay safe.

    Sincerely,

    Inema | Microsoft Community Moderator

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