Windows 2008 Server recovery error

Question

dsim /image:D:\ /cleanup-Image /revertpendinggactions

Hi Team,

Looking for your help in fixing the OS error and screen shot attached.

We have a VM with Windows 2008 Server R2 and suddenly its showing the below error screen shot.

tried to recover the OS using below command no luck.

dsim /image:D:\ /cleanup-Image /revertpendinggactions

restored the VM from latest to older still no luck, suspecting the MBR or CSR errors happened in the OS, when it crashes.

Spoke to VMware support team tried all the possibilities in live support, still no luck . They suggested to reach out MicroSoft.

as its a critical Prod VM, please provide me your inputs in fixing this error to recover the OS asap.

]2

Answer 1

You can follow along here for ESU
https://support.microsoft.com/en-us/topic/procedure-to-continue-receiving-security-updates-after-extended-support-ends-on-january-14-2020-48c59204-fe67-3f42-84fc-c3c3145ff28e

In my opinion you should restore from a backup, then migrate to a newer supported operating system.

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Answer 2

Thanks Patrick,

for you inputs, will they (MicroSoft) give us the support in resolving this issue, where 2008 Server is "End of Life".,

How can we check for ESU in this situation, its not at all allowing us for login page.

Answer 3

Yes, they should assuming the server OS has ESU (extended security updates)

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Answer 4

will they provide us the support for Windows 2008 R2 Server, where its EOL. Please suggest.

or any having any idea please help me.

Answer 5

You can start a case here with product support.
https://support.serviceshub.microsoft.com/supportforbusiness

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