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serviceNotAvailable error

Anonymous
2022-07-21T05:37:01+00:00

Hello,

after logging in to OneDrive website, serviceNotAvailable error shows up. I cannot access any of my files. I tried to log out and restart the web multiple times (as the error itself suggests), but it still does not work. Yesterday, everything was fine...

My subscription should be ok as other family members do not have any problems. I have filled only around 20% of my storage.

I am also unable to login into OneDrive app (macOS).

What should I do? Why is this happening?

EDIT: I can access my account, however, I cannot load services and subscription page and none of my iOS connected devices are shown..

Thank you for any recommendations.

Microsoft 365 and Office | OneDrive | For home | Other

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  1. Anonymous
    2022-07-21T06:14:46+00:00

    Hello Adriena,

    Thanks for reaching out here regarding this query.

    Can you confirm that you're running the latest updated version?
    Have you also tried running the OneDrive troubleshooter for your MacOS?

    Warm regards,
    Albert

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