Scroll bar in Access

Question

When I am sharing my desktop and want to show a task in Access it does not show the whole task. I tried to enable the scroll bar but sometimes it works and sometimes not. Is there anything else I can do or why is the scroll bar not working properly?

Answer 1

Hi

Thank you for posting the thread on our forum.

Based on your description, It seems that the Scroll bar in Access not working well . ( If there have any misunderstanding, please feel free to post back.)

Please try the following steps to see if the scroll bar can work well.

1. Try to update your Access to the latest version then to check the behavior. Some users have fixed the problem of scroll bar by updating.
2. Use Online repair tool to check the result, for your reference: Repair an Office application (microsoft.com)
3. Use safe mode to check if other start ups caused this problem,

• Press the Windows logo key + R.
• Type msconfigin theOpenbox and then select OK.
• Select theBoottab.
• Under Boot options,clear theSafe bootcheckbox.

We appreciate your understanding that sometimes the initial suggestions may not resolve the problem very soon. However, we can work together to narrow down and resolve the situation. So, Please kindly provide more information below to let us work further.

• Can you tell us the screenshot of the scroll bar not work well in your Access to us ?
• May I know when did you meet this problem? What action did you have before you have the problem?

Hope the information can help you.  And if there have any unclear or misunderstanding, please feel free to post back and we’ll continue to help you all the time!

Your understanding and patience will be highly appreciated! Hope you have a good day and keep safe!

Best regards,

Stacey

Answer 2

Is this the form scrollbar or is it in a text box? Can you share a screen shot of an instance when it is not working?

Answer 3

Can you help by being more precise about when the scroll does work properly and when it doesn't? Is there an identifiable pattern, such as the number of records in the form's recordset? Or is it truly a random thing? Sometimes the same set of records does have a working scroll bar, and other times not?