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PST Import status completed with errors

Anonymous
2022-08-03T07:30:38+00:00

Hello,

Hope someone can help me with this.

I am currently importing users PST files into Office 365 using AzCopy Tool and importing via import dashboard. 

Recently, I have users that imports show a status of completed with errors status failed. 

I repair the PST but still the status is the same. Any ideas why they might have failed?  I have imported many without failure.

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  1. Anonymous
    2022-08-04T06:32:09+00:00

    Hello again!

    I already import the pst successfully.

    I repair the PST multiple times until the repair button became unclickable and upload the pst again using az tool and import.

    Thank you,

    Luar

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  2. Anonymous
    2022-08-04T00:53:10+00:00

    Hello Mac,

    We are currently migrating exchange online to O365 using PST import. Because we aren't supported by those who manages the Exchange server.

    The error happened for some users but after the PST repaired, and import again it become successful.

    Below is the screenshot and the log of the failed user.

    Thank you,

    Luar

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  3. Anonymous
    2022-08-03T08:57:43+00:00

    Dear Luar,

    Good day!

    Thank you for posting to Microsoft Community. We are happy to help you.

    Regarding the situation you are facing, We will investigate it based on the information you can provide.

    Please provide the following information,

    1. Please check if you can get the detailed error to share a screenshot with us., Doing so, please hide your private information.
    2. Please mention if you are in pure cloud, hybrid or on-premises environment
    3. Please check if the situation happens to all users or specific ones.

    Please understand that these questions will help troubleshoot your situation, we will ask for your patience while working on it.

    We look forward to your response for further assistance. Thanks for your cooperation.

    Sincerely.

    Mac | Microsoft Community Moderator

    ***Note: In the event that you're unable to reply to this thread, please ensure that your Email address is verified in the Community Website by clicking on Your Account Name > "My Profile" > "Edit Profile" > Add your Email Address > tick "Receive email notifications" checkbox > click on "Save".***

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