Microsoft cannot send verification code to my mobile number

Anonymous
2022-05-29T09:02:00+00:00

I have been trying to login to my Microsoft account and as per the process, I should receive the verification code on my mobile number, post keying in the password. But there is an error message saying " Unfortunately, we can't send a code to that phone number. Please try a different one."

Because of the above issue, i am unable to login to my account. Can anyone please help ?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2022-05-29T09:34:46+00:00

    Hello BobTripathy,

    I am Jaspreet Singh.

    Please use the interactive guide here : https://support.microsoft.com/en-us/account-bil...

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