Share via

Microsoft planner error

Anonymous
2022-06-17T09:07:10+00:00

Hi

The entire organisation is receiving this error.

Can we get hep solving this issue?

We're not ready for you yet. We're still setting things up. Please try again later.xxxxxxxxxxx-xxxx-40fe-b600-9c37c90f8bf7Date and Time: 6/17/2022 9:02:50 AMPlanner Version: 16.0.15401.40750

Microsoft 365 and Office | Install, redeem, activate | For business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-06-17T10:09:47+00:00

    Dear Alexandru,

    Good day! Thank you for posting in Microsoft Community. We are happy to help you.

    From your description, it seems that all users in your organization cannot access Planner and encountered an error message.

    If my understanding is right, we have also tested it on our side and we cannot reproduce the same situation as yours.

    And we have also checked it on our side and we didn’t receive the report of such issue.

    Given this situation, we do understand the inconvenience caused by it. Since we cannot reproduce the same situation as yours and entire tenant has the same problem, we assumed this issue may be related to you tenant and may need to be checked from background. The best way to troubleshoot the issue is to report the issue to the related Team. We’d suggest you contact your office 365 administrator to go to Office 365 Admin Center-> Support-> New Service Request, the support engineers there have the correct escalation channel and this is the most efficient way to report such issue. You can refer to this article to check the way how to raise a ticket. Ways to contact support for business products - Admin help.

    If the scenario above is not consistent with yours, you can also post back and point that.

    We look forward to your reply. Thanks for your cooperation.

    Note:

    1. In the event that you're unable to reply to this thread, please ensure that your Email address is verified in the Community Website by clicking on Your Account Name > "My Profile" > "Edit Profile" > Add your Email Address > tick "Receive email notifications" checkbox > click on "Save".

    2. Please be advised that you will receive an email notification in your inbox once reply to your query.

    Sincerely,

    Sukie | Microsoft Community Moderator

    Was this answer helpful?

    0 comments