OneNote error 20269 unknown error code encountered when attempting to retrieve notebook details.

Question

I have a OneNote which has powerautomate emailing a link to updated pages twice a day. It has worked fine for months then yesterday it failed with the error Error; unknown error code encountered when attempting to retrieve notebook details. Code: 20269. I cannot find what the issue is or reference anywhere to this error code.

The notebook is on a Sharepoint library, it has not moved and has run succesfully for months. If i change the target notebook in the automation to another OneNote in the same library it works.

Answer 1

Thank you i will put it there but also leave it here because it does not seem to be an automate fault, as i said it works with other OneNote in the same location.

Answer 2

Dear Kathryn,

Good day! Thank you for posting to Microsoft Community. We are happy to help you. 

Per the description shared, I understand your concern i.e., you are encountering an error when trying to retrieve the OneNote Notebook details but since it involes Power Automate, we suggest you post your concern in the Microsoft Power Automate Community - Power Platform Community to get the detailed help from the experts.

Thanks for your cooperation.

Sincerely,
Mia | Microsoft Community Moderator