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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 97%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
I'm trying to restore database using veritas Netbackup client from 3 node production cluster into 3 node dev cluster. The database is not a part of AG group. when I tried to restore I'm below error:
Restore error: 31073
ERR - Unable to determine fci cluster name for MSSQLSERVER
Please let me know what's blocking while doing restore? Is it netbackup client issue or Windows cluster?
I can't see anything in that screenshot. Please post the error message as text, not as an image.
That's not the error message, looks more like a command log.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 46%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Hi Ken-9235,
I don't know much about veritas Netbackup. Could you please check if there are any error message in the SQL Server errorlog and cluster.log? By default, the error log is located at Program Files\Microsoft SQL Server\MSSQL.n\MSSQL\LOG\ERRORLOG. Please refer to this article to get cluster.log.
Best Regards,
Amelia
Thanks for the article
Hi Ken-9235,
How are things going? Was your issue resolved?
If not, please reply and share us the error message in order to provide further help.
Best Regards,
Amelia