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Appsource sign up problems

Anonymous
2022-12-10T11:27:52+00:00

I am trying to download apps from appsource but asks for a work or school account, when i try to sign up it fails to verify my phone number, what am I doing wrong

Microsoft 365 and Office | SharePoint | For business | Windows

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  1. Anonymous
    2022-12-10T13:53:28+00:00

    Dear hobotalk

    Good day! Thank you for posting in Microsoft Community. We are happy to help you.

    Per your description, to help you better and for the further troubleshoot, we would like to collect more detailed information you're experiencing so that we can have a further investigation:

    1. You mentioned that you try to download apps from appsource, may I know what's the appsource? Did you mean that you download the apps from Appstore or Microsoft website?
    2. Please kindly share a screenshot that it fails to verify my phone number to us to help us understand your situation better.
    3. Can you tell me which apps you want to download? Office apps or other products? Please kindly provide more detailed description to us.

    The above information is important to us to clear your situation so that we can provide the best method for you. So please kindly post back in your free time.  We’re looking forward to your reply and will continue to help you all the time!

    Your understanding and patience will be highly appreciated. I hope that you are keeping safe and well!

    Sincerely,

    Stacey | Microsoft Community Moderator

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