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cannot insert audio into ppt- error message

Anonymous
2022-06-23T10:01:28+00:00

When I try to insert audio in PowerPoint I get an error message- "Sorry, playback of this online movie is not currently supported. You can try opening it in a browser instead." I have tried many different formats- mp3, aac, m4a, wav but none have worked. I'm not sure why the error message says 'online movie' when it is audio that is being inserted. Any ideas? Thanks :)

Microsoft 365 and Office | PowerPoint | Other | Windows

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  1. Anonymous
    2022-06-23T11:11:21+00:00

    Hi Hannah, hope you're doing well. I’m Ian, and I’m happy to help you today.

    The error is quite odd since error doesn't pertain to audio issue.

    May I know the PowerPoint version you are using?

    Is the audios you have can be played in Windows Media Player?

    This is a user-to-user support forum and I am a fellow user.

    I hope this helps, but please let me know if you need anything else.

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