A family of Microsoft word processing software products for creating web, email, and print documents.
Hello , Debra King1
Welcome to Microsoft Community.
May I ask what version of Word you are using? Please choose Filefrom the top left corner, and then click either Accountor Helpon the left nav bar. You’ll see your Office version and information under Product information, on the right side of the window. And then take a screenshot, like this:
If you don’t see File>Accountor File>Help, you might be using an older version of Office. See this article for more information.
Waiting for your reply.
Best Regard,
Yuhao Li| Microsoft Community Support Specialist