Which specific release of macOS? There have been several over the last few years, each with ~half a dozen builds.
If you happen to be using Apple's most recent marketing ploy [Ventura, 13.0 or 13.01] this may be one of the many print issues it has introduced.
You can check the mfr's web site to see if a new driver has been published for your model of printer. Even if not, it may help to Reset the Print System. This is general info which may vary a bit depending on your version of macOS:Troubleshoot Printing
Also, confirm that your Office software is fully updated as well. The current build is 16.67.