A professional diagramming tool that helps users visualize complex information through easy-to-understand diagrams.
Dear Jonathan,
Thank you for posting in Microsoft Community.
Apologies for the inconvenience. Our support is SharePoint Online, since you're using SharePoint server, we would like to suggest you please post a thread in Microsoft Q&A, our expert in SharePoint server will be able to assist you.
You kind understanding is highly appreciated. Stay safe and healthy always.
Sincerely,
Zee | Microsoft Community Moderator