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SharePoint Apps not working

Anonymous
2022-08-02T12:36:46+00:00

I have been trying to add apps to my SharePoint site, it works perfect until I get to the 'Purchase' page;

but then I get the following error;

I am struggling to figure to which licence the error refers to, and where I need to make changes...

Any advice or assistance would be greatly appreciated.

Many thanks

Microsoft 365 and Office | SharePoint | For business | Other

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  1. Anonymous
    2022-08-02T13:28:36+00:00

    Dear C_Ro,

    Thanks for posting in Microsoft community.

    We go through your description and understand you are having trouble when trying to purchase an App.

    We search this error message and find out the users had the same error solved this behavior with the private mode of the browser. You may try if change a browser or using a private window in browser could solve this error.

    Meanwhile, we would like to confirm if your colleagues have the same error message.

    Thanks for your cooperation, look forward to your reply.

    Have a good day.

    Sincerely,

    Sean Cai | Microsoft Community Moderator

    ***Note: In the event that you're unable to reply to this thread, please ensure that your Email address is verified in the Community Website by clicking on Your Account Name > "My Profile" > "Edit Profile" > Add your Email Address > tick "Receive email notifications" checkbox > click on "Save".***

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