MS Bookings Multiple Reservation Problem

Question

Hello!

My team and I have been using MS Bookings for a few months now and have only recently encountered a problem witht the reservation page. In the past week, individuals are no longer able to book employees for the same reservation at the same booking time even when not all the slots available have been filled (multi-user reservation).

In our settings, we have the "take into account the employee's outlook calendar" setting to ensure that bookings aren't created when the employee is busy. However, it seems that MS Booking can no longer recognize when it has created a meeting in outlook. Thus, it blocks the slot.

When turning off the "take into account the employee's outlook calendar" feature in their profile, it works as normal.

I was wondering if there is a fix to this issue! Many thanks !

Answer 1

Hello!

Thank you so much for directing me to the right place!

Have a great day :)

Answer 2

Dear Ted_Cap,

Thanks for posting questions in Microsoft Community.

Based on your description, to better help you, we suggest you get support via Microsoft Bookings - Microsoft Community Hub. The agents there have better knowledge in MS Booking. Believe they can help you solve your consult and issue. Your understanding and co-operation are highly appreciated.

Thanks for your precious time. Have a nice day.

Sincerely,

Freddy