Pen thickness changes with screen resolution

Question

When using OneNote, the pen thickness changes with the resolution (or scaling) of the screen. This happens with all input methods : finger, pen with pressure sensitivity turned on, pen with pressure sensitivity turned off, etc.

The image below illustrated the problem. I draw two lines : one with a FullHD resolution (125% scaling) and the other one with a 4k resolution (250% scaling) on the same document. (Pressure sensitivity turned off) We can see that the 4k line is narrower than the one made while using the fullHd resolution. The two lines were made using the same pen (0.35mm) on the same document.

I tried using a 4k resolution with a 125% scaling, and it seemed to do lines as thick as the FullHD (125% scaling) version. This suggests that only the resolution and/or the scaling of the screen impacts the thickness of the lines.

This is really annoying since I'm changing the resolution of the screen every time I plug my laptop to a secondary display (I like to have my resolution to 4K when using a dock and FullHD when I'm not connected to a dock). It makes the pen thickness change every time and makes inconsistent notes.

I tried the following without success : restarting the computer, reinstalling OneNote, clearing cache, modifying the pen setting (thickness and color), activating and deactivating the pressure sensitivity, testing the pen in other applications (only OneNote does that).

Does anyone else experimented this issue ? Do you have a fix (other than to keep the screen resolution fixed) ? Thanks !

Keywords : pen thickness too small, pen sensitivity changes, pen sensitivity inconsistent, onenote line and draw thickness doesn't match, OneNote pen thickness keeps changing, onenote pen thickness doesnt fit.

Answer 1

Hi,

Welcome to Microsoft Community and appreciate your time taken for sharing detailed information. I understand that the thickness of the pen in OneNote varies according to the resolution. Please correct me if I am wrong. I am glad to offer you help on this issue.

Unfortunately, the thickness of strokes does change at different resolutions.

The reason for this change is to show the handwriting more clearly at lower resolution and provide finer feedback at higher resolution.

However, it is inconvenient for you to switch frequently under different resolutions and different scaling ratios.

We regret the inconvenience.

It seems that there is no suitable solution at present except for fixed screen resolution.

Maybe you can click the file > option in the application to submit your requirements to the development team, and you may make some changes in the later version update.

I hope the information provided is useful for you. If you have any additional questions, please do not hesitate to reach out to our support.

Best Regard,

Jackn | Microsoft Community Support Specialist

---

*Beware of scammers posting fake support numbers here."

*Kindly Mark and Vote this reply if it helps, as it will be beneficial to more community members reading here.