cannot use excell cause it keeps asking for hello pin

Question

the hello pin box keeps popping up and i do not have one. i cannot add one because its a personal account

Answer 1

Hi Greg K!

Thank you for writing to the Microsoft Answer Community Forum. I am Shakiru, an independent advisor and a user like you, and I am glad to be helping you out today.

Please do the following:

1. Cancel the setup on the startup Cancel the PIN prompt and login to your PC Go to Windows Defender Security Centre icon on the tray. Under 'Account Protection' go to 'Set up Windows Hello for faster, more secure sign-in' Click 'Set-up', it will prompt you to set up a pin - don't. Click "Dismiss" After that, there should be no more prompting at startup Check here for more details: https://answers.microsoft.com/thread/f6e16b1f-d8e5-44fd-92e3-3148ce9a88d9 https://answers.microsoft.com/thread/956a8cf4-aaa4-4ca2-b3a6-850eb5437aa7
2. Click to update the Microsoft Office: Update the Microsoft Office: See details on how to update the Microsoft office: https://support.microsoft.com/office/2ab296f3-7f03-43a2-8e50-46de917611c5

Kindly let me know, if you require additional assistance, I will be glad to help further.

Kind Regards, Shakiru3