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Cannot copy sum/average/count from status bar after update

Anonymous
2022-12-13T14:23:30+00:00

My excel version is 2108 now. When I drag my mouse to the sum on the status bar, it does not show that I can copy it to the clipboard, when I press on it, nothing happens. I was able to copy before, for some reason, after the update, this function disappeared. How could I restore this function?

Microsoft 365 and Office | Excel | For business | Windows

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  1. Anonymous
    2022-12-13T15:40:12+00:00

    Dear Žyginta Šmulkštytė,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    As per your description, please let us cooperate and please don’t worry, we can work together to narrow down and resolve the situation.

    First, please accept my Apologies for the inconvenience caused to you by this behavior.

    Based on my test result, it seems that I cannot meet the same behavior as like you described above. Here is my test screenshot for your reference:

    Per your Office 365 Excel version is not up-to date, please update your Office 365 version to this latest version 2108(14326.21200) Semi-Annual Enterprise Channel that was released on November 8, 2022. Mostly updated Office to the latest version can be resolved or fix bug with such method.

    After updates version into current level, if still doesn't work, then if possible and if you don't mind (my humbly request please don't mind) could you please try to below steps and check the outcomes.

    1.To check if this problem could be caused by the incompatible add-ins, try open your Excel insafe mode which allow you to safely use it when it has encountered certain problems.

    1. Try toperform a clean boot in Windowsto determine whether a background program is interfering with Office program.
    2. If still can’t work, please try torepair an Office application to fix the problem.

    If the issue still persists, could you please provide some information for us to better understand.

    1. Does the issue happens on all files or a specific one?

    2.Does this issue happen to new created files?

    3.Does another user in your organization meet the same problem as well.

    Please don't mind above information are required to narrow down your problem.

    Your understanding and patience will be highly appreciated. I hope that you are keeping safe and well!

    Sincerely,                                            

    Waqas Muhammad

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