Windows 10 Excel 365 and unable to get the Chart Format -> Shape Outline -> Sketched to work. Greyed out (disabled)

Question

Using the latest version of Windows 10 Excel 365 and unable to get the Chart Format -> Shape Outline -> Sketched to work. It is greyed out. This problem is also being reported by a few other colleagues. Here are some shots of what we are seeing in Excel (Office 365 - Enterprise - E) and the desired outcome.

Thanks in advance for all insite as to what could be going amiss here.

Seeing this (Sketched is deactivated):

This is what I am trying to do:

Answer 1

Hi Jim，

From your app, go to Help > Feedback. The quickest route to get your comments to our developers’ ears is right from within any Microsoft 365 app.

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You can also provide your feedback for this case via the options below:

And if you have any other questions, welcome to post a new thread in our forum and we will also try our best to help you.

Sincerely,

Snow | Microsoft Community Moderator

Answer 2

Hi Jim Rice 42,

It's also not working in my side.
As a workaround, we can add two oval sharp with sketched outline on the chart.

Here is the steps:
1.Insert a pie chart with data.
2.Insert 2 ovals with press "Shift" to get 2 circles.
The big one with no shape Fill and the small one with "white" shape Fill.
3.move Them on the chart and group the three.

Hope it helps.

Best Regards,
Snow Lu

Answer 3

Thank you so very much Snow. Your suggestion works great.

Do you know if Microsoft is going to address Sketched on the Chart lines?

Appreciate you,

Jim

Answer 4

Hi Snow,

Thank you for this suggestion. Will do.

Jim