Share via

OneDrive syncing issues

Anonymous
2022-08-25T23:13:17+00:00

I had files in a previous pc (on one drive) and new files (on one drive) they are in the cloud now, I can't delete any of older files. I keep getting this error code 0x8007016A. I am trying to resolve this on my own, no luck yet.

Microsoft 365 and Office | OneDrive | Other | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-08-26T06:58:52+00:00

    Hello, LK63

    Welcome to Microsoft Community.

    If you see Error Code 0x8007016a when using OneDrive:

    1. Check your computer for updates (link opens your PC's Settings Settings)
    2. Make sure you’re signed in to OneDrive on your device and select the white or blue OneDrive cloud icon in the notification area.
    3. Select OneDrive Help and Settings icon> Settings.
    4. Uncheck the Save space and download files as you use them box.
    5. Reset OneDrive. Read Reset OneDrive for more information.
    6. After the reset, re-enable Files on Demand. Learn more about Files on Demand.

    Besides, you can also check your power plan, like this reply suggests: How to fix error 0x8007016A - Microsoft Community

    If the these troubleshooting steps still can't fix the problem, please let me know, and I'll keep working on it.

    Best regards,

    Yuhao Li| Microsoft Community Support Specialist

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments