SSRS 2016 - Issue to create Web Portal Virtual Directory

Question

Hi

On new server that we installed SSRS 2016 we are not able to configure Web Portal Virtual Directory (Web Service URL is working fine), the error is : We were unable to reserve the URL

• I have checked with netsh htpp show urlacl <URL> if the URL is already reserved and found nothing
• I tested mutiple ports in case 443 and 80 ports are used by other applications and no luck

What might cause that SSRS is not able to create the URL ? how to investigate this kind of issue ?

Thanks for you help
Best regards

Answer 1

Hi @Mohamed B ,
URLs for Reporting Services applications are defined as URL reservations in HTTP.SYS.
URL reservations are created for you automatically when configure URLs through Setup or the Reporting Services Configuration tool:
Both Setup and the tool will also assign permissions on the URL to the Report Server service, check for duplicate instances, and add the URL reservation to HTTP.SYS. Never create or modify a Reporting Services URL reservation directly using HttpCfg.exe or other tool. If you skip a step or set an invalid value, you will encounter problems that might be difficult to diagnose or fix.
HTTP.SYS is an operating system component that listens for network requests and routes them to a request queue. In this release of Reporting Services, HTTP.SYS establishes and maintains the request queue for the Report Server Web service and the web portal. Internet Information Services (IIS) is no longer used to host or access Reporting Services applications.
Please installed IIS, created domain cert, verified netsh heep show sslcert actually listed the cert. Went back into SSRS and was able to create the new SSL URL reservations.
Best Regards,
Joy

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