Planner Header Disappeared

Question

We have been using Microsoft Planner for over 4 years. Suddenly one of our Planners disappeared. We were able to find a link to it, but it's not in our list of Hubs. And when I pull it up, the header is completely gone. What happened to it and how do I get the header back? Now, when I try to copy another plan, the copied plan will not have a header. This makes no sense! I have over 30 Planner Hubs and didn't have any issues until today.

Answer 1

Dear Jo,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

Per the description shared, I would like to summarize the concern faced at your end i.e., one of the Plans in your Planner Hubs is missing and when you try to find it out, the Plan doesn't have a Plan Name (Plan heading), and you are finding a way to restore the Planner name.

If my understanding is correct, the behavior you encountered is not a known behavior and as far as I know, there is no feature to restore the previous version of the Plan in the Microsoft Planner.

In addition, I believe this problem need to be checked from the backend with the related development team, so I would like to suggest you to contact the IT admin of the organization and request them to create a support ticket from the Office 365 Admin center to have a further investigation. Reference: Get support - Microsoft 365 admin | Microsoft Docs

Thanks for your cooperation.

Sincerely,

Mia | Microsoft Community Moderator

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