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Microsoft Teams Essentials

Anonymous
2022-06-19T07:21:33+00:00

When i am trying to add Microsoft teams essentials (AAD Identity) license to a user which already has Exchange online license i get the following error You can't assign licenses that contain these conflicting services: Exchange online (Plan 1), Exchange online kiosk, Review the services included with each license, and try again.

Microsoft 365 and Office | Install, redeem, activate | For business | Other

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  1. Anonymous
    2022-06-19T08:25:39+00:00

    Dear mohammad qablawi,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    This error occurs when you assign a similar license to the same user, depending on your problem and the error information that you provided. According to the error message, the user already has Exchange Online (Plan 1), so you can't assign Exchange online kiosk to the user until you remove the Exchange Online (Plan 1) license in the admin center.

    Therefore, please kindly ask an administrator within your organization for help signing in to the Office 365 admin center with an administrator account, in the user's Licenses and apps section, expand Apps, uncheck Exchange Online (Plan 1), and then see if Exchange Online kiosk can be assigned to this user.

    Sincerely,

    Kerry Chen | Microsoft Community Moderator

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