Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Dear Spider29,
Thank you for posting to Microsoft Community.
To further help you, may I know if your Microsoft 365 subscription is one Microsoft 365 business subscription, for example, Microsoft 365 Business Basic? If so, to move further and help you check it, please reach out to our expert team via: in Microsoft 365 Admin center ( https://admin.microsoft.com ) > Support > New service request > input you question in search field and perform search > at the bottom of result list, select “Contact Support”. Please understand that we don’t have tools to help analyze the issue, this channel is our online channel and I believe they will further address it for you. Your precious time and understanding are greatly appreciated.
Sincerely,
Etta Ma MSFT | Microsoft Community Moderator