Tech Support

Question

In 365 Personal how do you call Microsoft and speak to a real person for tech support? The following numbers do not seem to work for this: 0344 800 2400 & 0800 032 6417

Answer 1

You’re very welcome.

Kind regards

Tim

Answer 2

Thank you, no Tim but thank you very much indeed!

Answer 3

You’re very welcome.

Is there anything else I can help you with today?

Kind regards

Tim

Answer 4

Thanks Tim...I was getting frustrated with an issue earlier today which I think (?) I have resolved for myself. But, the process, I concluded that on another occasion, I need the Tech Support (real person) contact details to be saved somewhere for my immediate reference.

I will copy and save your guidance for those future occasions!

Answer 5

Hi JudithG105,

My name is Tim and I’m sorry to see you’re experiencing issues. I will gladly assist you today.

What is the issue you need Tech Support with? We may be able to help here in the forum.

However in order to schedule a call back from Microsoft Windows support team, we need to use the native Help app. If you’re not sure how to use the app, complete the given below directions to schedule a call back from Microsoft right from your Windows desktop.

Step 1: In the Start or taskbar search box, type GetHelp, and then press Enter key to launch Help app.

Enter a short summary of the product and assistance you require It will then present you with a list of support documents that may be helpful in resolving the issue.

If none of these are appropriate select the blue contact support button at the bottom of the screen

Select the product or service your question relates to

Select the Category of the question from the list presented or the nearest if no option is correct.

Select Confirm

On the next screen you will be presented with the available support options for your locale.

Chat is the default method

If your local support centre is still in operational hours for the category of question then you will be able to select the call back by selection the option of providing phone number for call back.

After selecting this

Select your country and enter the phone number you would like to receive the call back on.

Give back to the community. Help the next person who has this issue by indicating of this reply solved your problem. Please click Yes or No below.

If you require any further information then please don’t hesitate getting it contact. I will be more than happy to assist you further.

Kind regards

Tim