How can I export a visio license

Jsmith 41 Reputation points
2021-08-17T18:55:30.31+00:00

I currently have a user that is going to get their workstation upgraded. They have Visio 2016 standard on the old desktop. How do I find out what the key is on her current workstation and be able to transfer it on her new workstation. I tried using Belarc Advisor but that did not work. I did some research and it says Microsoft hides their license keys. This person cannot find the invoice or email that contained the key. Is there any way around this?

Visio Management
Visio Management
Visio: A family of Microsoft products used to create diagrams and vector graphics.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Viki Ji_MSFT 4,461 Reputation points
    2021-08-18T03:14:53.343+00:00

    @Jsmith ,
    Welcome to Q&A forum!

    Visio Standard 2016 is a one-time purchase version, before installing on another computer, Visio on the old computer must be completely uninstalled.
    Did the user redeem the product key with a Microsoft account?

    • If so, he could sign in to account.microsoft.com to install the Visio.
    • If not, to protect the personal rights of users, Microsoft only allows to view the last 5 characters of the product key.

    1.Launch the Command Prompt as administrator.

    • For 32-bit Visio, run: cd C:\Program Files (x86)\Microsoft Office\Office16
    • For 64-bit Visio, run: cd C:\Program Files\Microsoft Office\Office16 2.Then run cscript ospp.vbs /dstatus for a check, the following result is my test with Visio Pro 2019 that similar with Visio Standard 2016 that is also one-time purchase version.

    124060-image.png

    I would suggest you contact Microsoft directly and clarify the situation to determine if there is a solution.

    Hope the information is helpful to you. Any updates, please let me know.


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