How can I export a visio license

Question

I currently have a user that is going to get their workstation upgraded. They have Visio 2016 standard on the old desktop. How do I find out what the key is on her current workstation and be able to transfer it on her new workstation. I tried using Belarc Advisor but that did not work. I did some research and it says Microsoft hides their license keys. This person cannot find the invoice or email that contained the key. Is there any way around this?

Answer 1

@Jsmith ,
Welcome to Q&A forum!

Visio Standard 2016 is a one-time purchase version, before installing on another computer, Visio on the old computer must be completely uninstalled.
Did the user redeem the product key with a Microsoft account?

• If so, he could sign in to account.microsoft.com to install the Visio.
• If not, to protect the personal rights of users, Microsoft only allows to view the last 5 characters of the product key.

1.Launch the Command Prompt as administrator.

• For 32-bit Visio, run: cd C:\Program Files (x86)\Microsoft Office\Office16
• For 64-bit Visio, run: cd C:\Program Files\Microsoft Office\Office16 2.Then run cscript ospp.vbs /dstatus for a check, the following result is my test with Visio Pro 2019 that similar with Visio Standard 2016 that is also one-time purchase version.

I would suggest you contact Microsoft directly and clarify the situation to determine if there is a solution.

Hope the information is helpful to you. Any updates, please let me know.

---

If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.