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Microsoft 365 Developer Program Login Issues

Anonymous
2022-07-31T09:22:27+00:00

Hi,

I have accidentally changed my main Microsoft 365 Developer Program email address to my primary email.

This has caused me to be logged out and I cannot log back in, even though I am the admin.

This is the message I see - This username may be incorrect. Make sure that you typed it correctly. Otherwise, contact your admin.

Please could somebody help.

Ple

Microsoft 365 and Office | Subscription, account, billing | Other | Windows

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  1. Anonymous
    2022-07-31T10:47:35+00:00

    Hello TamoorSohail,

    Did you request to chat with Teir 1 or Specialised support?

    However, I'm sorry you are unable to get through, I recommend you try again Monday as this is weekend which may be the reason for no answer.

    Warm Regards

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  2. Anonymous
    2022-07-31T10:36:27+00:00

    Hi,

    I spoke to Microsoft via their chat and they told me to call their Business support.

    I tried to make a call, but they didn't answer.

    Do you have a support email for the Microsoft 365 Developer Program?

    Kind Regards.

    Tamoor

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  3. Anonymous
    2022-07-31T10:14:12+00:00

    Hello TamoorSohail,

    Please do as I have seen similar issues where Microsoft support provided resolution.

    Warm Regards

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  4. Anonymous
    2022-07-31T10:12:00+00:00

    Hi Raymond,

    Thank you for your reply.

    I will try this now and keep you posted.

    Kind Regards,

    Tamoor

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  5. Anonymous
    2022-07-31T10:07:13+00:00

    Hello TamoorSohail,

    My name is Raymond, welcome to Microsoft I am a Microsoft user just like you.

    I hope you are doing well.

    I understand you are inquiry is about not being able to login as admin to Microsoft 365 Developer Program after you changed your email address to your primary email.
    This issue may require account access and this is Microsoft community and we do not have access to your account.

    To best resolve this issue, please contact Microsoft support.

    Kindly go to Microsoft Contact Us website: https://support.microsoft.com/contactus/

    Type the issue and click Get Help.
    Click Login and Contact Support at the bottom of the page.
    Log in with your Microsoft account. Select appropriate prompt & Click "Chat with a support agent".

    Or find link attached to chat with support:
    http://Support.office.com/home/chat

    Please try these steps I have provided and let me know if you need more assistance.

    Give back to the Community, Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

    Warm Regards

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