removing shared libraries on macos

Question

hi, i have been trying to remove the shared libraries/sharepoint but to no avail. please assist.

there is no "stop sync" option under preferences > account; rather there is nothing to stop syncing to.

Answer 1

Dear Clement_123,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

As per your description, please don’t worry, we can work together to narrow down and resolve the situation.

First, may I confirm if you want to stop syncing OneDrive which will eventually remove the folder link from the sidebar, or do you want to remove shared with melibrary **** location from synced folder on your mac? Just wanted to confirm this information to avoid any confusion.

If you want to remove shared with me****library **** location from synced folder on your mac? If so, please follow the steps below:

1.Right-click the OneDrive icon (blue cloud icon) on task bar, select Preferences.

2.In the Account tab, you’ll see the name of the shared folder, next to it, there are two options: Choose Folders and Stop Sync.

3.Select Stop Sync.

If you click Stop sync, the shared folder will not sync anymore.

Honestly, I also tested from my side on MacOS, and I synced several SharePoint shared library/folders to Mac. When I tried to Stop sync them, some of SharePoint folders don't automatically disappear from Finder. Then I went to reset OneDrive app. After that, all SharePoint shared library/folders were removed from Finder.

So, I also suggest you after try to stop sync them via OneDrive preferences and if the SharePoint shared libraries/folders still show in Finder you may reset your OneDrive and verify the result with us.

Your understanding and patience will be highly appreciated. I hope that you are keeping safe and well!

Sincerely,

Waqas Muhammad

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Answer 2

Hi Waqas,

thank you for your advice.

i have tried to reset the app, and also uninstall it completely but the issue came back after ive installed it again.

please advise.

thank you. i hope you are keeping safe and well too.

best,

clement

Answer 3

Dear Waqas,

Thank you for your prompt assistance.

Unfortunately, i have attempted your method previously but i do not see the shared library/folders — on both of my accounts (as shown below). the screenshot only displays my personal folder -- instead of the shared ones (which i am trying to unsync/remove them)

kindly assist.

thank you so very much.

best,

clement

Answer 4

Hi Clement_123,

Thanks for your valuable feedback and sharing updates with us and I really appreciate your effort and your precious time doing. 

 And I appreciate your kind words.

If you don’t mind and if it is convenient for you, could you please send recording video to me so that I can look from my side, and I will check this behavior and help you to fix and verify the result with you.

To protect your confidential information, you can send it to me in Private Message

Your understanding and patience will be highly appreciated. I hope that you are keeping safe and well!

Sincerely,

Waqas Muhammad

Answer 5

Hi Clement_123,

Thanks for your valuable feedback and sharing updates with us and I really appreciate your effort and your precious time doing. 

 And I appreciate your kind words.

It seems when you go to OneDrive Preferences and the Account tab, there is no shared library listed.

First, you may try to Reset OneDrive app and check the outcomes. Please follow steps in this article Reset OneDrive (microsoft.com)

If issue still persist, try to uninstall OneDrive from Mac completely via remove OneDrive by dragging the icon to Trash and delete all folders and files which names include com.microsoft.OneDrive. When you open OneDrive again, it may let you type account to sync, you can sign into with your work account OneDrive. Or install OneDrive sync client again to check if still persist.

Your understanding and patience will be highly appreciated. I hope that you are keeping safe and well!

Sincerely,

Waqas Muhammad