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Delegate access authorization failed

Anonymous
2022-08-23T22:31:36+00:00

We are an MSP and we sent a request for delegated admin access, which they accepted. When I log in, I can see the delegation but when I go to Users and licenses or service management, I get this error: "Operation is not allowed because authorization failed. Please make sure you have required permissions."

In Admin Relationships, I can see the account listed and active. Any idea what the issue is and how to fix it?

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  1. Anonymous
    2022-08-23T23:43:08+00:00

    Dear Joseph Whittington

    Good day!

    Thank you for posting in Microsoft Community. We are happy to help!

    Regarding your query on delegate access authorization failure , please understand that this query is outside of our support boundaries . For you to be assisted properly, please reach out to Microsoft Partner support team by visiting Support for Microsoft Partner am sure that our experts from that team can address your query effectively and accurately.

    Thank you for your cooperation and understanding.  Please do not hesitate to post your queries in Microsoft Community and we will always do our best to assist you!

    Sincerely,

    Momo| Microsoft Community Moderator

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