Problem with ActiveX textbox moving while switching to presenter's mode

Question

Hello! I have problem with ActiveX and textboxes. I'd like to make a text box that I can use to keep live notes during a presentation. Nevertheless, something is not working properly and once I switch from edit to presenter's mode the box moves. Not only that, but it keeps the old box image behind as well.

I'd like to keep it to its initial position. I have played with all properties of the box and none of them helps. Could you help me? Thanks a lot

Example of what's happening:

Once I go to presenter mode it moves here:

Answer 1

Dear Padelakas197,

Good day! Thank you for posting your query in our community. We are happy to help you.

Based on your description, when you open a presentation with ActiveX textbox in Presenter's mode, those textbox will be duplicated and be moved. I tested it on my side, however, there was no problem.

Here are some suggestions for you, and I hope they can help you:

1. Go to File > Options > Advanced > Display section and check Disable Slide Show hardware graphics acceleration.
2. You can try Office safe mode to determine if the third party add-ins affect the office program.
3. You can try to fix Office client, by performing a repair. Try a quick repair first, and if that doesn't work, try the online repair.

If the problem persists, please provide some information for me:

1. A screenshot of your Office Product Information(open PowerPoint>File>Account>capture a screenshot of the Product Information column)
2. Do you use an additional monitor? Or the system displays in the extended mode?

Sincerely,

Jazlyn | Microsoft Community Moderator

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Answer 2

If you need to disable hardware acceleration it usually means that your graphics card is not working well with your windows. version If you know what card you have you might find a more recent driver on the manufacturer's website

It might be easier just to go with disabling as you have already done and it's unlikely you will see a noticeable lack of performance.

Answer 3

Dear Pantelis,

Thank you for the update. And glad to hear that this suggestion could help you solve the problem.

About the "Display section and check Disable Slide Show hardware graphics acceleration" option in Office, you can check the detailed reply in this thread: what is Hardware Graphics Acceleration? and why should i enable/disable it in Office? (microsoft.com)

Sincerely,

Jazlyn | Microsoft Community Moderator

Answer 4

Hi Jazlyn,

Thank you VERY MUCH! It worked with the first! I tried the "Disable Slide Show Hardware graphics acceleration" and it fixed the issue.

Could you please let me understand what exactly that is? What is the impact of disabling this settings?

Regards,

Pantelis