A parameter cannot be found that matches parameter name 'ProhibitSendQuota'

Question

Hi,

I'm trying to set Exchange Online Mailbox Quota, but encountered an error.

The error:

I've updated Exchange Online Management Module to v.3 (previously version 2.0.3)

Can anyone help?

Thank you in advanced.

Answer 1

Dear Andre_Wibi,

Thank you for the update, from your provided screenshot it seems your prohibitsendQuota is available and the size of your mailbox is enough. As community team has limited resource to check this issue, we recommend to kindly open ticket with our technical team to trouble shoot this query.

Use this link to route customer to technical support:  Contact Microsoft Office Support - MicrosoftSupport.

  

Thank you for your cooperation and understanding.

For other concerns, please do not hesitate to add you post in the Microsoft Community Team.

I wish you all the best

Sincerely,

Inema Elyse | Microsoft Community Moderator

Answer 2

Hi Inema,

For unkown reason, I don't have the option to view Private Message. So, here's the screenshot:

I'm using M365 E3, which include Exchange Online P2 license.

Thank you

Answer 3

Dear Andre_Wibi,

In Exchange Online, the ProhibitSendReceiveQuota value is determined by the subscriptions and licenses that administrators purchase and assign in the Microsoft 365 admin center. We can lower the quota value, but we can't exceed the maximum value that's allowed by the subscription or license. 

In order to further understand your scenario, would you mind offering me below information:

• May I know the license are you using? To determine your license, check this link: Determine the license type of your Microsoft Office product - Office 365 | Microsoft Learn
• Also, may I please know the size of your mailbox? Your reference: What’s the size of my mailbox? (microsoft.com)
• Check whether the current list of quotas is attached to the mailbox. To do this, run this PowerShell cmdlet: Get-Mailbox <User ID> | Select *quota*

 and send the above result via private message. For privacy and further analysis. (Click on Account manager-->my profile-->View private message. (See below screenshot))

 

We are looking forward to your response

Sincerely,

Inema Elyse | Microsoft Community Moderator

Answer 4

Hi Inema,

I've tried this command on two different Global Admin, both are facing the same error.

I tried your recommendation; it doesn't work either.

Looking forward to hearing from you.

Thank you.

Answer 5

Dear Andre_Wibi,

Good day! Thank you for posting to Microsoft Community. We are happy to assist you.

Based on your description, we understand that your concern regarding with "A parameter cannot be found that matches parameter name 'ProhibitSendQuota'".  May I confirm that your organization has Multiple Global Admin? if so, try to check if they face same Issue?

 

Set-Mailbox ******@contoso.com -ProhibitSendQuota 80GB -ProhibitSendReceiveQuota 82GB -IssueWarningQuota 77GB

Try to replace identity (I highlighted yellow) with mailbox like above command. For extra reference see

Increase or customize Exchange Online mailbox size - Exchange | Microsoft Learn

We are looking forward to hearing from you.

Stay safe and healthy!

Sincerely,

Inema Elyse | Microsoft Community Moderator