Unsupported server

Question

Unsupported server

Anonymous

Unsupported server

Saya ingin save, open share sebuah file yapi terdapat error, bagaimana cara mengatasinya?

PII is mask by MSFT

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer 1

Dear Muhadi,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

As per your description, please let us cooperate and please don’t worry, we can work together to narrow down and resolve the situation.

It seems that when you try to open saved shared file you get "Unsupported server" error message, May I know if my understanding is correct?

First, may I know does the problem only occur with specific PowerPoint file? if you open another shared file, does you get same error message? it will help for us to narrow down your problem.

Your understanding and patience will be highly appreciated. I hope that you are keeping safe and well!

Translate by Google translation:

Selamat siang! Terima kasih telah memposting ke Komunitas Microsoft. Kami dengan senang hati membantu Anda.

Sesuai deskripsi Anda, izinkan kami bekerja sama dan tolong jangan khawatir, kami dapat bekerja sama untuk mempersempit dan menyelesaikan situasi.

Tampaknya ketika Anda mencoba membuka file bersama yang disimpan, Anda mendapatkan pesan kesalahan "Server yang tidak didukung", Bolehkah saya tahu apakah pemahaman saya benar?

Pertama, bolehkah saya tahu apakah masalah hanya terjadi pada file PowerPoint tertentu? Jika Anda membuka file bersama lainnya, apakah Anda mendapatkan pesan kesalahan yang sama? Ini akan membantu kami untuk mempersempit masalah Anda.

Pengertian dan kesabaran Anda akan sangat dihargai. Saya harap Anda tetap aman dan sehat!

Sincerely,

Waqas Muhammad

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