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Excel 365 not listed in Default app list for .xlsx file

Anonymous
2022-06-12T03:06:33+00:00

Hi, I'm having a problem with the default app setting. The problem is as follows

I use Windows 10, Office 365

I only have 1 version of Office

Excel is available in Default app setting, but only for .xls, .xll, .xlk, .xlm,... When I choose .xlsx file, it only allows choosing Google Chrome or looking for an app from the Microsoft store

Opening .xlsx file by browsing in Excel 365 app is okay

Powerpoint has the same problem, but Word is fine

Is there any way I can set Excel as default to open .xlsx and Powerpoint to open .pptx?

Thank you

Microsoft 365 and Office | Excel | For education | Windows

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  1. Anonymous
    2022-06-16T09:12:28+00:00

    Hi Le,

    Appreciate your kind patience.

    The next suggestion is to right-click on a .xlsx file>click Open with>check if there shows the Excel app as an option. If not, click More Apps and locate where the Excel app is installed.

    • If you are using 32-bit Office, go to C:\Program Files (x86)\Microsoft Office\root\Office16.
    • If you are using 64-bit Office, go to C:\Program Files\Microsoft Office\root\Office16

    For reference: Excel not default for .xls files - Microsoft Community

    Some customers resolved the same issue by this way and kindly post back if it failed to work on your side. We will continue to help.

    Best Regards,

    Mia

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  1. Anonymous
    2022-06-12T07:37:58+00:00

    Run a repair which will re-set associations

    Restart the PC, once fully loaded, repair Office,> Apps & Features>Select Office your version>Modify /Repair, once the repair completes re-test

    1 person found this answer helpful.
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  2. Anonymous
    2022-06-13T09:30:04+00:00

    Hi,

    Good day.

    If the issue persists after you tried Repair an Office application (microsoft.com) as Palcouk suggested, feel free to share a screenshot in Windows> Apps & Features to confirm the Office package details and we'd like to provide further support.

    Image

    Sincerely,

    Mia | Microsoft Community Moderator

    ***Note: In the event that you're unable to reply to this thread, please ensure that your Email address is verified in the Community Website by clicking on Your Account Name > "My Profile" > "Edit Profile" > Add your Email Address > tick "Receive email notifications" checkbox > click on "Save".***

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  3. Anonymous
    2022-06-14T10:35:57+00:00

    Hi Mia and Palcouk,

    I repaired but it didn't work. Here is the Office package

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  4. Anonymous
    2022-06-15T00:38:57+00:00

    Hello Le,

    Thanks for writing back and updating us.

    As per the updates, we understand repairing the Office apps doesn't resolve the problem but I would like double-confirm whether you performed Online Repair or Quick Repair? If it's Quick Repair, I suggest you try the Online Repair and check the outcome.

    If the same problem persists, please uninstall the Office apps completely using the Uninstall tool and re-install the Office apps to check the result. Reference: Uninstall Office from a PC (microsoft.com) (Option 2)

    Sincerely,

    Mia | Microsoft Community Moderator

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