OneDrive cannot log in

Question

Hello, my OneDrive cannot log in for 5 days. I tried to restart many times. But it doesn't seem to work. How can it start again.

Answer 1

May I ask, what are those other methods you have tried?

Answer 2

Now follow your way ,It can't use

Answer 3

Next thing I would suggest is to Reinstall OneDrive.

1. Remove your OneDrive configuration folder from the Registry Editor. Then, uninstall OneDrive and download a fresh copy of the app.
2. Type regedit in the Windows Search bar and go to: HKEY_CURRENT_USER\Software\Microsoft.
3. Expand the Microsoft folder, and select OneDrive.
4. Right-click on the folder and delete it. Rest assured, you’re only deleting the OneDrive configuration folder.
5. Then, go to Control Panel, select OneDrive, and hit the Uninstall button.
6. Restart your computer, go to Microsoft’s official webpage and download OneDrive again.
7. Install the app and check if you can log in to your account now.

Answer 4

Hi Juliet, thank you for your answers.

   There are not any error message that comes out  when I tried to log it.

    I try your way .But It seems to be stuck again.

    It shows that it keeps loading and can'tget in.

Answer 5

Hi 文琦罗, I am Juliet and It's my pleasure to help you today.

How are you? I hope you are doing good.

I know how frustrating this may be for you but I'll do my very best to help you :)

Are there any error message that comes out when you try to log in?

I would suggest you check if unlinking your computer helps you fix this problem:

1. Click the OneDrive icon in the taskbar.
2. Go to Settings and click on the Account tab.
3. Select Unlink this PC.
4. Then relaunch the First Run Experience.
5. Select a different folder that OneDrive can use to sync your files.

I hope it helps! Let me know the results.

source:

https://www.technipages.com/cant-log-in-to-oned....

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